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Whether you need guidance on choosing the right simulator or have a question about your order, our team is ready to assist.
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Frequently Asked Questions
How long does shipping take?
Orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger simulator packages may have specific delivery timelines noted on their product pages.
How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and carrier details. You can use that tracking number directly on the carrier's website to monitor your shipment in real time.
What is your return policy?
We offer 30-Day Returns on eligible items. If your simulator or accessory does not meet your expectations, please refer to our Return Policy page for complete details on eligibility, condition requirements, and how to initiate a return.
Can I exchange a simulator for a different model?
We are happy to help you find the right fit. If you need to swap to a different golf or racing simulator model, contact our team within the return window and we will walk you through the exchange process outlined in our Return Policy.
What kind of space do I need for a golf simulator setup?
Space requirements vary by model, but most golf simulators need a room with adequate ceiling height, depth for a full swing, and width for comfortable movement. Each product page includes recommended room dimensions so you can plan your setup with confidence.
Do racing simulators come with everything I need to get started?
Each racing simulator listing details exactly what is included, from the cockpit frame and mounting hardware to compatible peripherals. Check the product description and included components list on the specific model you are considering for a full breakdown.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Precision-Engineered Gear
Owned and operated by SimuPilot, we curate simulators built for serious practice and real improvement.
30-Day Returns
Not the right fit for your space or setup? Our return policy gives you confidence in every purchase.
